Who should I ask for?
|FAQ||Person who can help!|
|I need an estimate/quote||Reception staff|
|When are you booking at the moment?||Reception staff|
|I would like to book in||Reception staff|
|I need a service, What are costs?||Reception staff|
|What do your services involve?||Reception staff|
|Can you do X, Y, Z Vehicles?
i.e. unique, specialist, unusual or imported vehicles
|Andy Kent or Russell Kent|
|When can I drop of my Vehicle?||Reception staff|
|How can I pay?||Reception staff|
|Can another person pay? i.e. Parent or Partner||Reception staff|
|When can I collect?||Reception staff|
|I have a complaint||Andy Kent|
|I would like to see my old parts?||Andy Kent or Russell Kent|
|I would like a technical explanation or I have a technical question!||Andy Kent or Russell Kent|
|I’m after general advice||Reception staff|
|I need a quote on bodywork||Andy Kent|
|I think I have a warranty claim||Andy Kent|
Please note all enquires should be directed through the reception, from here you will be directed to the person with the most appropriate knowledge, to assist with your query/question.